Atir Cycles Limited Lifetime Warranty

Atir Cycles offers to the original purchaser a limited lifetime warranty against manufacturer’s defects in the frames and forks on Atir Cycles branded bicycles. The Atir Cycles Limited Warranty specifically excludes normal wear on items which include but not limited to tires, tubes, seats, paint, handlebar tape or grips; improper assembly; a lack of and/or improper maintenance; any components, parts or accessories not originally installed on the bicycle; damage or failure due to accident, misuse, abuse or neglect. Atir Cycles LLC and Atir Cycles North America are not responsible for any labor charges or fees related to warranty claims. Stripped components and threads are a result of loose bicycle parts and will not be covered by this limited warranty. It is the rider’s responsibility to ensure that the bicycle is properly assembled and that components are properly tight before every ride.

Serial Numbers

Keep your bike’s serial number stored in a safe place. This is important if your bicycle is stolen or if there are questions about your frame. Your serial number is stamped into the bottom of your frame’s bottom bracket shell.

Warranty Claims

Warranty claims can be completed on our website by logging into your account and clicking the link to begin a warranty claim. If you bicycle was purchased previous to our online warranty system or if you have any questions, please create a support ticket by emailing support@atircycles.com.

Warranty Claim Requirements
  • Made by the original owner
  • Serial number
  • Proof of purchase
  • Proof of professional assembly
  • We may require photos of the part in question, or the part to be returned to us. Any shipping charges incurred are not the responsibility of Atir Cycles LLC or Atir Cycles North America.
Contact Us

Atir Cycles North America
416 S 11th St
Lincoln, NE 68508
support@atircycles.com
(888) 502-5021

Legal Stuff

It is important to tighten your bicycle’s crankset, pedals, lock rings, fasteners and other critical components before every bicycle ride.

WE HIGHLY SUGGEST THAT EVERY CUSTOMER TAKE ATIR CYCLES PRODUCTS TO A REPUTABLE BICYCLE RETAILER FOR FINAL ASSEMBLY AND SAFETY CHECKS TO GUARANTEE THE SAFEST AND MOST ENJOYABLE RIDING EXPERIENCE.

This limited warranty is expressly limited to the repair or replacement of a defective product, at the option of Atir Cycles LLC, and is the sole remedy of the warranty. This limited warranty applies only to the original purchaser of the Atir Cycles LLC product and is not transferrable. This warranty applies only to products purchased through an authorized dealer or distributor. In no event shall be liable for any loss, inconvenience or damage, whether direct, incidental, consequential, or otherwise resulting from breach of any express or implied warranty or condition, of merchantability, fitness for a particular purpose, or otherwise with respect to our products except as set forth herein. This limited warranty gives the consumer specific legal rights, and those rights and other rights may vary from place to place. This limited warranty does not affect your statutory rights.

TO THE EXTENT NOT PROHIBITED BY LAW, THESE WARRANTIES ARE EXCLUSIVE AND THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Use of cycling related products, including those manufactured and/or sold by Atir Cycles LLC and Atir Cycles North America may result in injuries and risks commonly associated with outdoor sporting-type activities. It is recommended that you and your bike are equipped with proper safety gear at all times – including, but not limited to: helmet, gloves, brakes, and lights. By using these products, you voluntarily assume the risk of injuries, and further acknowledge that neither Atir Cycles LLC nor Atir Cycles North America shall not be responsible for any injuries or damages resulting from use of this product.